Professional Development & Continuing Education Programs
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The 2020 - 2021 cohort will be delivered virtually!

About the Course

Designed specifically for IT professionals who currently serve or aspire in leadership positions.

The IT Managers (ITM) Certificate Program focuses on the management aspects of information technology and is designed to:

  • Empower IT Managers with the needed management and leadership skills essential for senior IT Professionals.

  • Provide information and tools to lead their organization; manage their team effectively; and support the organization’s leadership in executing key objectives

Led by program facilitators, individual seminars are presented by subject matter experts, and include guest speakers, panel discussions and interactive group exercises.

The IT Managers (ITM) Certificate Program is part of the overarching IT Leaders (ITL) Program, which includes the IT Executives Program.  The combined program provides many benefits, including the opportunity for IT Executives and IT Managers to interact during many educational sessions, as well as, breaks and lunches.  Interaction and collaboration between IT Executives and IT Managers provide a better understanding and perspective of each other’s role.

Given the relevance and impact of the recent COVID-19 pandemic, the ITL curriculum will address significant challenges faced by the IT community and discuss applied solutions along with lessons learned.

Wherever relevant, topics will be addressed in the context of planning and response to unexpected events.  Lessons learned from those in class will further enhance the knowledge of ITL attendees.

The Government Technology Institute (GTI) will deliver the 2020-2021 cohort of the IT Leaders Course (ITL) via an engaging and dynamic virtual platform. Nationally acclaimed technology experts and exceptional leaders from the public and private sectors will provide valuable presentations and participants will have the ability to connect with presenters and each other in virtual breakout sessions.

The plan is to allow the cohort to attend virtually. However, if COVID-19 mitigation efforts end and CDC guidelines change, sessions may be offered in a hybrid format of in-person and virtual for those choosing to continue using the virtual format. 

The IT Managers Certificate Program is specifically designed for employees who currently serve or aspire to serve in positions focuses on managing the delivery of IT services and projects within their respective organizations.

The curriculum reflects the input of those who serve or have served in the most senior IT positions in the private and public sectors.  Participants actively engage with presenters and colleagues on topics important to IT Managers in today’s workplace.

The course is comprised of presentations, group exercises, networking, peer learning and a capstone class project.

Classes meet in-person, 1.5 days per month (*except where noted otherwise) 

Full days are held from 9:00 am – 4:00 pm. 

Half-days are held from 1:00 pm – 4:00 pm.

  • Module 1: IT Leader’s Role in the Digital Age*
  • Module 2: Leadership & Trusting Relationships
  • Module 3: Business Strategies & Strategic Planning Tools
  • Module 4: 360 Communications & Selling Your Ideas
  • Module 5: Data-Driven Decision Making for Leaders
  • Module 6: Understanding & Leading Organizational Change / Agile, Lean, & Project Management
  • Module 7: Continuity of Operations (COOP) / Cyber Security
  • Module 8: Digital Organizations, Innovation, & Emerging Technologies*
  • Module 9: Capstone Presentation & Graduation*

*IT Managers program meets for 2 full days. 

In order to be considered for the IT Managers program, an employee must be nominated by their organization’s CIO/IT Manager or other senior executive and have:

  1. Mid to upper level Management classification; AND
  2. Two years’ or more experience in IT operations or managing projects in the following core functional areas: application development, project management, computing and network, information systems security, or telecommunications.

Some sessions will require pre-readings such as articles, case studies, or research.  Significant preparation time is not expected, given attendees have a “day job.”

Attendance at a minimum of 90% of the sessions is required.

IT Managers will receive a Certificate of Completion from Harrisburg University of Science and Technology.


  • For-profit organizations (private): $2,695
  • Non-profit organizations and government (public): $2,150

Organizations are responsible for the per-participant cost of the program.  Payment is due after being admitted into the program.

Payment is not due upon application. It is due upon acceptance into the program, with invoices emailed with acceptance letters.

Should COVID-19 mitigation efforts end and CDC guidelines change allowing the course to be offered in person, the tuition would cover any meals provided. 

Parking and lodging are not included in the tuition fee.  Students are responsible for parking and lodging costs.

For information on parking in the Harrisburg University garage, and to view current hourly rates, please visit Standard Parking’s website at:


The application process consists of these steps: 

1. Candidate Application

To apply, candidates should:

  • Click the “Apply Now” button under “Next Cohort” below.
  • Be prepared to answer questions about their learning goals, past experiences, expertise, and knowledge they will bring to the cohort. 

Note: Candidates will not be prompted to submit payment as part of the initial application process. 

2. Nomination Letter

A nomination letter is required for each candidate, meeting the following criteria:

  • Written by the candidate’s sponsor, who is a member of senior leadership
  • Includes the nominee’s current position, responsibilities, skills, knowledge, and any special projects for which the nominee is responsible
  • Is addressed to “IT Managers Program Directors”

Letters should be emailed as follows:

  • To:
  • Subject line: IT Managers Certificate Nomination Letter for {Nominee FIRST and LAST name}

The deadline for nomination letters is the same as applications. 

3. Acceptance Notification & Payment

Applicants will be notified regarding whether they have or have not been accepted into the program.
At that time, all accepted participants will receive an invoice for the course, which can be paid by check, credit card, or ACH deposit. Payment is typically due within two months. 
See the specific deadlines under “Next Cohort” at the bottom of the page.

Graduate Testimonials

"The course has made me examine the kind of leader I am, how I manage, and whether I communicate enough of effectively. I have learned many new things I can apply to all of these aspects."
"This was one of the best training courses I have ever taken in my career - not just at CWOPA but in general. Not only is it a good 'general' training for any manager or leader, but it is very specifically tailored to IT Managers and there are no other training's offered locally that compare in content or quality."
"I've been able to apply techniques learned in class to change my approach on how to manage my team and the diverse skillsets and work styles."

Next Cohort:

Application Deadline has been extended!
New deadline is: July 27, 2020
All applications and nomination letters are due by this date.
See the “Application Process” above for detailed information.
Acceptance Notification:
Week of August 3, 2020
All applicants will be notified of whether or not they have been accepted into the program. 


Class Dates

Student Orientation: August 13, 2020

Module 1: Tues/Wednesday – September 1-2, 2020

Module 2: Tues/Wednesday – October 13-14, 2020

Module 3: Thurs/Friday – November 5-6, 2020

Module 4: Thurs/Friday – December 3-4, 2020

Module 5: Thurs/Friday – January 21-22, 2021

Module 6: Thurs/Friday – February 25-26, 2021

Module 7: Thurs/Friday – March 25-26, 2021

Module 8: Wed/Thursday – April 28-29, 2021

Module 9: Thurs/Friday – May 20-21, 2021               (Capstone & Graduation)

The Government Technology Institute

Harrisburg University’s Government Technology Institute is a driving force in educating IT Leaders, empowering them with increased skills to make “Good Government Great Government.” GTI connects government technology leaders with the expertise of its sponsors, as well as Harrisburg University faculty and advisors. Through its education, training, resources, and networking, Government Technology professionals use GTI to explore and collaborate on successful, cost-effective technology solutions.

Under the leadership of GTI Executive Director Charlie Gerhards, the GTI and its affiliated centers support learning, IT innovation, entrepreneurship, and intergovernmental collaboration that enhance the management, and leadership skills of the government workforce involved in information technology.