Throughout her distinguished career with Verizon, Ms. Custis was known for her innovative and performance-driven results. She managed a team that was rated first in the nation for three consecutive years in consumer phone, data, and television product sales and services and maintained the highest customer retention rates nationally. A respected public speaker, board member, and mentor to many, Ms. Custis has established herself as a true public servant. For six years, she proudly served as a member of the Urban League of Philadelphia Board of Directors, where she sat on the Fund Development Committee.