Professional Development & Continuing Education Programs

December Distinguished Lecture Series

December Distinguished Lecture Series

On December 4, 2018, Posted by , In Uncategorized, With Comments Off on December Distinguished Lecture Series

How AI Allows Comcast to Reinvent the Customer Experience

12.4.2018 | HU Philadelphia

Comcast uses AI and Machine Learning in many of its products. From the Emmy-winning voice remote for the X1 entertainment product, to anticipating the needs of the customer in the digital home, Neumann will show attendees how machine learning is an essential part of Comcast’s content discovery platform to help customers find the content they love, and how it allows the company’s smart media analytics solutions to enable a richer navigation and search experience.

Dr. Jan Neumann, Director of the Comcast Applied Artificial Intelligence Research Group

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