Professional Development & Continuing Education Programs

Below, please find resources to help with your COVID-19 response efforts. While many of these resources are free, some are for our sponsors' existing or new customers.

Harrisburg University of Science and Technology would like to thank our Government Technology Institute sponsors for always being an incredible resource for information and especially at this challenging time.

Gartner | Overall COVID Preparedness

About: Gartner is providing a variety of resources with no membership required.

This content is current as of 3/19/20 but check back frequently as new content will be added as it becomes available.

  • Webinar: Business Continuity Management: Pandemic Planning Briefing
  • Coronavirus in Mind, Is Your Organization Ready for Remote Work?
  • 10 Questions for an HR Pandemic Plan
  • Coronavirus: How to Secure Your Supply Chain
  • Stress-Test Your Business Continuity Management
  • How CIOs Can Keep the Business Running Through the Coronavirus Outbreak
  • Overcoming COVID-19 Through Pandemic Preparedness
  • Tips for Running Successful Business Continuity Tabletop Exercises
  • The Pillars of Pandemic Planning
  • Business Continuity Management: Pandemic Preparedness Briefing
  • Managing Ambiguity in Crisis Escalation Procedures
  • Supply Chain Brief: Global Supply Chains Prepare for Impact from Coronavirus
  • Scenario Planning for Economic Uncertainty
  • COVID-19: Inoculate Your Workplace Against Racism

Gartner | Free Webinar: Leading Through COVID-19: What to Expect from IT During a Budget Crisis  | April 14 at 11:00 am 

About: In reaction to the COVID-19 crisis, governments are shifting spend to more urgent priorities and are turning to IT to contribute. During this crucial time, government leaders should be expecting more than just contract renegotiating from their CIOs –  IT leaders should be helping to examine opportunities to optimize and transform how government addresses its mission. 

Hear live from Analyst John Kost. He’ll be sharing how IT and budget officials can analyze potential budget cuts to ensure they achieve their intent without unexpected impact on mission, including cost-cutting options not just for IT. Register by clicking the button below. 

Gartner | Free Webinar: Leading Through COVID-19: How to Respond to Demands for IT Budget Cuts  | April 16 at 11:00 am 

About: As a necessary reaction to the COVID-19 crisis, governments are making significant budget cuts and are turning to IT to contribute. But where should you start? And how can you make cuts while minimizing negative impacts long-term?

We will explore Gartner’s cost-cutting methodology, including two different approaches Government CIOs can take to prepare a response. You’ll hear live from Gartner Analyst John Kost, who will reviewing options for IT-specific cuts, ideas CIOs can examine with mission leaders to optimize business productivity, and guidance on how to present these findings to the budget office.

Gartner | Free Webinar: Leading Through COVID-19: Panel Discussion- Remote Work Now and Beyond  | On-Demand

About: The COVID-19 pandemic forced companies to reassess their approach to remote work, be it expanding their established capabilities or just starting a program out of necessity. Join this on-demand panel discussion to discuss the needs and ramifications of this new reality. 

KPMG | COVID-19: Responding with Resilience and Readiness

About:The rapid spread of COVID-19 has introduced new challenges across the business landscape. Working together, KPMG can help organization leaders respond with practical and informed approaches to navigate uncertainty and gain clarity in changing times.

The following resources contain insights and guidance that can help organization leaders gain perspective and better understand evolving organization implications as they occur.

Tableau | COVID -19 Dashboards

About:The Tableau Community and partners have created a free, publicly-accessible COVID-19 Data Resource Hub. This is intended as a public service to help people and organizations see and understand data and make better decisions. It includes:

  • JHU Coronavirus Data Stream, a clean source of trusted data from Johns Hopkins University that we’ve reshaped for analysis. This data refreshes regularly and is publicly available.
  • A jumpstart Tableau workbook to help people and organizations see and understand updated Coronavirus data and easily blend it with their own data so they can make decisions with the right context of the rapidly-changing situation.
  • A selection of the best of Tableau’s global community visualizations from experts like CNBC Digital, Kaiser Family Foundation, and more.

This has been an incredible effort from a global group of Tableau employees, Community members, and public health organizations. It’s been heartening to watch everyone come together for this project. This is an ongoing effort and we plan to keep updating the hub with new data sources, vizzes from the Community, and other useful assets.

IBM | COVID-19 Resources

About: Discover new ways to fight the virus, stay informed, and adapt to circumstances. IBM’s initiatives include accelerating research, providing accurate information, and enabling resilient models for living, working, and conducting business during times of uncertainty and crisis.

The resources available include:

  • COVID-19 Action Guide (PDF download) – Navigate times of crisis with a focus on four organizational priorities: employees, customers and partners, finance and operations, and your community
  • COVID-19 High-Performance Computing Consortium – IBM in partnership with The White House and U.S. Department of Energy, has created a consortium to bring together the best supercomputers in the world. Researchers can submit proposals now.
  • Call for Code – IBM has expanded the 2020 Call for Code Global Challenge to take on COVID-19, while they remain steadfastly committed to combating climate change. Developers and problem-solvers: join IBM to build open source solutions to make an immediate and lasting impact.

Appalachia Technologies | COVID-19 Business Response Toolkit

About: Now, more than ever, is the time for us to pull together and help others – in our communities and in business. Appalachia Technologies is committed to providing assistance and guidance to ensure businesses can remain functional. The following resource provides you with practical business technology tips for collaborating and working remotely.

Salesforce | Guided Tour: Emergency Response Management

About: To aid those experiencing an influx of healthcare requests due to the COVID-19 pandemic, we are offering a Care Response Solution at no cost for six months. Last week we launched our first Salesforce Care solution for Healthcare Systems, designed specifically for healthcare providers experiencing an influx of requests due to COVID-19.

Today we are expanding Salesforce Care with additional free solutions to help companies stay connected to stakeholders, even when everyone is working remotely. Here are the additional categories of product offers within Salesforce Care:

  • Salesforce Care for Employees and Customers
  • Salesforce Care for Small Businesses
  • Salesforce Care for Specific Industries
  • Salesforce Care for Broader Ecosystem
  • Salesforce Care for Philanthropy

This resource includes:

  • Employee Portals for announcements/policy can connect multiple remote and mobile teams together with real-time data and insights, including geolocation
  • Facilitate coordination across public, private, and military health facilities, regardless of jurisdiction
  • A complete communications platform that can be used to provide mass and personalized communications via multiple channels including email, SMS, and social
  • Support for the wide range of operational services and capabilities required for quarantine management
  • Coordination of response efforts through a high-velocity call center/case management console, community web portals, chatbots, analytics, and knowledge base
  • Emergency Funds & Grants Management
  • Incident, Health and Recovery Management

Microsoft | Teams for Education Organizations

About: For educational organizations with Office 365:

Build collaborative classrooms, connect in professional learning communities, and connect with colleagues when you get Office 365 – which includes Microsoft Teams and is free for your entire school.

AWS | Cloud Solutions for Remote Work and Learning

About: Organizations are increasingly looking for options for employees to work securely from any location. Whether it is to support work from anywhere, global workforce collaboration, agile end-point management, or to ensure business continuity in face of disasters, organizations want remote work solutions that they can depend on. AWS provides a set of solutions built on top of the AWS Cloud to help quickly enable remote work for employees, contractors, students, and contact center agents.

ePlus Technology, Inc.| Business Resilience is All About Preparation

About: Preparation is often the key to success. Taking proactive steps to incorporate technology that supports your institution’s agility can help to mitigate disruption, now and in the future. In the wake of the Coronavirus, an increasing number of educational institutions and government offices are looking to incorporate tools that enable remote and dispersed capabilities– from completely online learning experiences to public services. ePlus recently hosted a special webinar, featuring a highly-skilled panel, to help organizations navigate their technology options and other considerations given today’s challenges.

We invite you to view our webinar, which is available for no charge on our website, along with some other information about how to make your organization more resilient.

VMware | Business Continuity 

About: Our customers are dealing with business disruptions across the board. Unplanned events such as COVID-19 and travel restrictions make it nearly impossible to continue “business as usual.” To limit the spread of illness, organizations across the globe are preparing to enable employees to work remote and maintain productivity, increase connectivity, and provide for continuous secure access to applications regardless of the endpoint. We also are seeing customers reach out for the ability to scale new users instantly in their clouds

We can help our customers prepare for the following scenarios related to business continuity and remote workers:

  • Deliver digital workspaces on organizational or personal endpoints to access critical applications (Workspace One and Horizon)
  • Protect all endpoints that are accessing organizational assets remotely (Carbon Black offerings)
  • Accelerate performance of organizational applications on remote connections (VeloCloud offerings)
  • Provide elastic capacity to scale new users instantly and on demand (VMware Cloud)

We view this situation as an opportunity to help lead our customers and partners through these difficult times. We have developed a Business Continuity site for our customers to access materials, and online sessions and tools.

IBM | COVID-19 Resources

About: Discover new ways to fight the virus, stay informed, and adapt to circumstances. IBM’s initiatives include accelerating research, providing accurate information, and enabling resilient models for living, working, and conducting business during times of uncertainty and crisis.

IBM is providing resources for existing and new clients, including:

  • Watson Assistant for Citizens– A new, AI-powered assistant is available at no charge (free 90-day trial) to help government, education, and healthcare institutions deliver trusted information
  • Micromedex and DynaMed for Clinicians – Clinicians, find answers faster with a new, comprehensive search platform for clinical expertise and curated drug and disease content
  • Resources for Remote Learners – Adapt to virtual learning and technology, online courses and other resources for teachers, parents, and students of all ages

SAS | Data Analytics Resource Hub

About:The SAS COVID-19 Resource Hub is a collection of resources SAS is making available to the public and existing customers to assist in mitigation and response efforts.  It also includes case studies detailing how SAS has helped health care facilities, governments, and other customers respond to challenges that the pandemic has presented. Through the COVID-19 Hub, SAS is offering virtual learning for customers, educators and students including free 30-day learning subscriptions and SAS Academy for Data Science admission. Everyone can access free teaching course materials, SAS online training, workshops for professors and academics and much, much, more.